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What is Hospice

What is Hospice Care?

Hospice care is specialized medical care designed for individuals facing a life-limiting illness. The focus shifts from curative treatment to comfort, dignity, and quality of life.

Hospice supports not only the patient, but also their family, providing physical, emotional, and spiritual care during one of life’s most difficult transitions.

Care is provided wherever the patient calls home — whether that is a private residence, assisted living facility, or nursing home.

24/7 On-Call Support

Our experienced care team is available day and night to respond to urgent needs, answer questions, and provide reassurance — even after regular business hours. Families can feel confident knowing support is always just a phone call away.

Frequently Asked Questions

Who Pays for Hospice Care?

Hospice services are covered by:

  • Medicare (100%)

  • Medicaid

  • Most private insurance plans

No one is ever denied hospice care due to inability to pay. Our team is happy to help guide families through coverage and eligibility questions.

Can hospice care be provided at home?
Yes. Hospice care is most commonly provided in the patient’s home but may also be delivered in assisted living or nursing facilities.
Who makes the decision to start hospice?
The patient and their family make the decision in consultation with their physician. Our team can help guide families through this process.
Is hospice available 24/7?

Yes. Our team is available 24 hours a day, 7 days a week for questions, concerns, or urgent needs.

What is volunteer companionship in hospice care?

Hospice volunteers are specially trained individuals who provide companionship and support to patients and caregivers. They may sit with a patient, offer conversation, read aloud, listen to music together, or simply provide a calming presence. Volunteers do not provide medical care, but they offer meaningful connection and additional support for both patients and families.

Who can refer someone to hospice care, and how do we begin?

Anyone — a family member, friend, doctor, or even the patient — can refer someone to hospice. Once we receive the referral, our team will contact you to discuss needs and schedule a free evaluation. If eligible, we’ll guide you through every step to begin care quickly and smoothly.

You can reach us by phone at 210-475-3601, by fax at 210-475-3595, or by submitting your contact information online. Our hospice team is available seven days a week, including weekends.

Are medical equipment and medications included in hospice care?
Yes. Hospice covers medications, medical supplies, and equipment related to the hospice diagnosis. This may include items such as hospital beds, oxygen, wheelchairs, and comfort medications. Our team coordinates delivery and setup to ensure patients have what they need for comfort and safety at home.

Have Questions About Hospice?

We are here to provide guidance, clarity, and compassionate support — whenever you need it.

Contact Our Care Team